You're lucky if somebody in America picks up. They even have this MyTime number for the HR Team to call and get help, but that's a crock of shit as well. It's a glitch that I've MySupported, but we all know how quickly and properly those get addressed. I even had their TL or ETL sit down and log in so I could see what went through to them, and nothing. I've had several TMs complain their requests were auto-denied but yet me and my ETL HR never got them. All I see are punch corrections and vacation/PH payouts to approve. I check my messages/alerts in my MyTime Self Service every morning and at the end of my shift. If they already approved previous requests and would be short staffed in their workcenter, too bad.

His philosophy was if the ETL/TL were too lazy to keep up with it, then too bad, it was being approved for the TM once it escalated to HR. from my awesome STL at the time (now I have a dumb bitch) to approve any escalations. The system literally gave you less than 48 hours to address the escalation. They would only escalate those messages to us on Monday for the schedule we were writing that Thursday (Tuesday was the day it auto-denied if no action was made by close of business day). I can tell you first hand that with MAX, the HR Team and the STL would be notified via messages if a TMs time-off or availability change had no action taken and was about to be auto-denied.

Mytime for target